Ian
Luddy

Building software at the speed of thought with AI

Galway, Ireland

Available for contract work

I'm a full-stack software builder from Galway with a passion for coding that started in 2008. I build software the way modern engineers should: AI-first, using Claude Code for engineering, Claude Design for UI, and Conductor to parallelise multiple agents across tasks simultaneously.

This lets me prototype, architect, and ship production systems dramatically faster than traditional workflows — exploring design tradeoffs, eliminating boilerplate, and maintaining high velocity without sacrificing code quality.

Outside of work I'm usually chilling with the family, dialling in coffee, playing tunes on the banjo, or walking the dog.

Senior Web Engineer

Building out high-performance experiences across Fin's marketing site around their core AI agent offerings — Intercom's major AI pivot. Work spans CMS integration, localisation systems for global markets, full-stack observability tooling, on-call incident response via PagerDuty, and maintaining Claude skills for efficient engineering workflows.

May 2026Present
Senior Web Engineer

Web engineer on Intercom's marketing and growth team, building and maintaining high-performance experiences across intercom.com. Worked closely with design, content, and product marketing to deliver at scale.

May 2025May 2026
Senior Web Engineer

Led the experimentation program across marketing sites attracting ~2M visitors monthly, running 400+ A/B tests and personalisation campaigns. Collaborated with product and design on new site sections and design system components, with lead responsibilities across engineering teams in EMEA and APAC.

Dec 2019May 2025
Senior Full Stack Developer

Lead developer across diverse client projects from initial concept through to production, including Enterprise Ireland and DPD. Handled the full stack, mentored junior engineers, and managed ongoing client support.

Dec 2018Dec 2019
Senior Full Stack Developer

Full stack development at the agency later rebranded as Total Digital — building and maintaining a wide variety of client projects across the full stack, from greenfield builds to production support.

Jun 2016Dec 2018
Senior Back End Developer

Lead Python developer on Qualio's SaaS Quality Management platform, built on Pyramid for pharma and life sciences organisations navigating FDA and ISO compliance. Refactored legacy code, developed a new API, and maintained high uptime on AWS.

Jan 2016Jun 2016
Lead Developer

Led the Screenwriter team for three years — a Python Theatre Management System running on 40,000+ cinema screens globally, integrating with projection systems, POS, IP cameras, and onsite hardware. Responsible for hiring, training, worldwide deployments, and customer support.

Oct 2012Jan 2016
Python Developer

Joined AAM as a Python developer on the Screenwriter project, building and maintaining features for a theatre management system deployed in cinemas worldwide. Promoted to team lead after a year.

Aug 2011Oct 2012
Back End Developer

First role after graduating — C# developer enhancing an eCommerce platform facilitating insurance sales across the United States.

May 2011Aug 2011
BSc. (Hons) Software Development — First-Class Honours
Sep 2008May 2011

Marketing site for Intercom's AI agent product

Next.js marketing site for Intercom's AI agent product, attracting 200k monthly visitors — high-velocity feature shipping with Claude Code and Conductor, experimentation with Eppo, Sanity for flexible content management, hosted and deployed on Vercel, with full observability via Datadog and Sentry.

Claude Code · Conductor · NextJS · Vercel · Tailwind · Eppo · Datadog · Sentry · Sanity

fin.ai

Marketing site for the leading customer service platform

Next.js marketing site for Intercom's customer service platform, attracting 600k monthly visitors — high-velocity feature shipping with Claude Code and Conductor, experimentation with Eppo, content management through Contentful, hosted and deployed on Vercel, with full observability via Datadog and Sentry.

Claude Code · Conductor · NextJS · Vercel · Tailwind · Eppo · Datadog · Sentry · Contentful

intercom.com

Marketing site for Zendesk's customer service and CRM platform

Next.js marketing site for Zendesk's customer service and CRM platform, attracting 2 million monthly visitors across 16 localised languages — running on AWS, experimentation and personalisation via Optimizely, analytics via Hotjar, with full observability via Datadog and Sentry.

Claude Code · Cursor · NextJS · React · Optimizely · Adobe Target · Storybook · Hotjar · AWS · Docker

zendesk.com

Portfolio site for a digital marketer in London

Portfolio site for Dylan Luddy, a digital marketer based in London, showcasing his experience across SEO, paid media, and growth strategy — built with Next.js, Tailwind CSS, and Sanity CMS on Vercel.

Claude Code · Claude Design · NextJS · React · Tailwind CSS · Sanity CMS · Vercel

dylanluddy.com

Theatre Management System running on 40,000+ cinema screens

Arts Alliance Media's flagship product — a Theatre Management System running on over 40,000 digital screens globally. I led the team for three years on this Python application with a browser-based front end, integrating with all major projection and audio systems, POS systems, IP cameras, and other cinema hardware.

Python · MongoDB · Bootstrap · AWS · Docker · Flask · Django · SQLAlchemy · Handlebars

artsalliancemedia.com

Wedding website with Google Forms RSVP

Wedding website built with Next.js, Google Fonts, and imagery from Etsy, with Google Forms handling guest RSVPs.

NextJS · React · Google Fonts · Google Forms · Etsy

ianandclaire.com

WordPress marketing site for Enterprise Ireland

WordPress marketing site for Enterprise Ireland, designed to promote Ireland's export strengths and connect Irish businesses with international markets.

PHP · WordPress · WPML · WPEngine · AWS · Docker

enterprise-ireland.com

Healthcare access platform for minority communities in Ireland

Health Connect is a multilingual WordPress platform making healthcare services accessible to minority and vulnerable communities across Ireland, with WPML-powered support for Polish, Chinese, Russian, and Arabic, plus Google Maps integration for service locations.

PHP · WordPress · Bootstrap · Fontawesome · AWS · Docker

healthconnect.ie

E-commerce site for my wife's baking business

Fast, responsive Next.js site for a baking business, with Formik-powered order and inquiry forms and Sentry for error tracking.

NextJS · React · Google Fonts · Google Maps · Sentry · Formik · Etsy

bakedgoodes.ie

SaaS Quality Management for pharma and life sciences

SaaS Quality Management platform built on the Pyramid framework for organisations in regulated industries like Pharma and Life Sciences.

Python · Pyramid · PostgreSQL · Gunicorn · Nginx · CircleCI · AWS · Docker

qualio.com

Delivery management portal used by thousands weekly

Delivery management web app integrated with DPD's portal backend — now used by thousands of people every week.

.NET · Microsoft IIS · SQL Server · Postman

dpd.ie

eCommerce for a renowned Irish jeweller

eCommerce site for weirandsons.ie, a renowned Irish jewellery retailer, combining WordPress for the frontend with Magento for the backend.

PHP · WordPress · WPEngine · Magento

weirandsons.ie

WordPress site for Health Services Staffs Credit Union

Modern WordPress platform for the Health Services Staffs Credit Union, covering online banking, loan calculators, and financial resources, with SEO and analytics setup.

PHP · WordPress · WPEngine · Bootstrap · Slick Slider · AWS · Docker

hsscu.ie

Custom WordPress theme with loan calculator

Modern WordPress site for Member First Credit Union, with a custom loan calculator and AWS hosting for speed, scalability, and security.

PHP · WordPress · Bootstrap · AWS · Docker

mfcu.ie

Voice-enabled salon booking app

Built in response to a Barespace challenge — 'Transform the way salon bookings are made' — Sparebace is a voice-enabled chatbot booking experience built with Next.js 14, Prisma, PostgreSQL, and Stripe, deployed on Vercel with NeonDB for serverless database hosting.

Claude Code · Cursor · Vercel · NextJS · React · Prisma · NeonDB · PostgreSQL · Stripe

sparebace.vercel.app